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What Players Are Saying About BestOdds
Player feedback on BestOdds is sharply divided. Some users report a smooth, straightforward experience with fast withdrawals and decent odds, while others raise serious concerns about account suspensions and a lack of customer support. It’s worth reading through the full picture before signing up.
Overall Ratings
| Platform | Rating | Total Reviews |
|---|---|---|
| Trustpilot | 1.9 / 5 | 79 reviews |
| OLBG | 4.1 / 5 | 13 reviews |
There’s a notable gap between the two platforms. OLBG reviewers tend to be more positive overall, while Trustpilot paints a considerably bleaker picture. The low Trustpilot score, based on a much larger sample, is something potential players should take seriously.
What Players Are Saying
“Did win hardly 80 pounds because im new player just widthraw the money and looked my account i know so far is going to take all my money.”
— ABDELKAHHAR, Trustpilot (1/5)
“Been using BestOdds for about 2 months, thought it was decent enough. Today I deposited £100, placed a Masters bet, had a quick spin on the casino… and was immediately logged out with my account suspended. No email, no warning, no explanation. Nothing. The kicker? There’s no live chat, no phone number, and they’re ignoring all emails. I’ve literally had to track down the owner through Companies House and email him directly at his other business because that’s the only way to get anyone’s attention. If that doesn’t scream red flags I don’t know what does. I used to work in the industry so I get that AML/KYC checks happen (if this is the case), but you don’t just take someone’s deposit, lock them out and ghost them. You send an email explaining what you need. That’s not compliance, that’s just dodgy. Have a look at the reviews online it’s the same story over and over.”
— TheRumBaron, OLBG (1/5)
“Plenty Sports to choose from welcome offers. Different markets to choose from.”
— Crossfire1, OLBG (5/5)
“It says what it says on the tin def give you best choice of odds.”
— luton boy 2, OLBG (5/5)
“I’d tell anyone to stay well away from this casino. I say they close accounts for no good reason, and from my point of view they’re nothing but scammers who will just take your money.”
— Danny, Trustpilot (1/5)
“I honestly wouldn’t bother with this site. As far as I’m concerned, putting money in here feels no better than setting fire to your cash.”
— Mally, Trustpilot (1/5)
“I think some of the negative comments are over the top. I signed up without any hassle, did a small withdrawal test after depositing £10, and had £12 back in my bank within 15 minutes. I’ve also found there are plenty of games and fair betting odds, so for me it’s been a really good site.”
— Danny, Trustpilot (5/5)
“I think the return to player here is the worst I’ve come across on any casino site. I put £400 through it, got only two bonus features, and they paid just £12 and £22.”
— phil, Trustpilot (1/5)
Pros
Based on the positive reviews, here’s what players generally appreciate about BestOdds:
- Competitive odds: Several users feel the site lives up to its name, with at least one reviewer saying it “def give you best choice of odds.” That’s the core promise, and satisfied players suggest it’s delivered in most cases.
- Range of sports and markets: Reviewers note a good selection of sports to bet on, along with different betting markets to suit various preferences.
- Welcome offers: Positive reviewers mention welcome offers as a draw, which could appeal to new players looking to get started with a bonus.
- Fast withdrawals (for some): One Trustpilot reviewer reported getting money back in their bank within 15 minutes after a test withdrawal, which is genuinely impressive if it’s consistent.
- Easy sign-up process: At least one player reports signing up without any hassle, suggesting registration isn’t overly complicated for everyone.
Cons
The negative feedback is harder to ignore, particularly given the volume of 1-star reviews on Trustpilot:
- Unexplained account suspensions: This is by far the most repeated complaint. Multiple reviewers describe having their accounts closed or suspended without any warning, explanation, or communication. TheRumBaron’s detailed account describes being locked out immediately after depositing £100, with no way to get in touch with the company.
- Poor or non-existent customer support: Reviewers consistently report that there’s no live chat, no phone number, and emails go unanswered. For a site handling real money, that’s a significant problem. One user reportedly had to track down the company’s owner through Companies House just to get a response.
- Concerns about funds after account closure: Several players express worry, or outright claim, that money deposited into their accounts has not been returned following a suspension. Whether these cases involve unresolved KYC checks or something else, the lack of communication makes it impossible to tell.
- Poor casino return to player (RTP): One reviewer reports putting £400 through the casino and receiving just £34 across two bonus features, calling it “the worst I’ve come across on any casino site.” RTP experiences can vary, but this is worth noting.
- Trust and transparency issues: The pattern of similar complaints across multiple platforms, account closures with no explanation, ignored emails, and difficulty reaching support, raises questions about how the platform handles disputes and regulatory obligations.
Summary
Player sentiment on BestOdds is genuinely mixed, though the balance tips noticeably toward the negative. Satisfied users tend to highlight the site’s odds, sports variety, and, in at least one case, a quick and hassle-free withdrawal experience. However, a significant number of reviewers, particularly on Trustpilot, report a troubling pattern: accounts suspended without explanation, deposits locked, and customer support that’s effectively unreachable. The 1.9/5 score on Trustpilot across 79 reviews isn’t something that’s easy to dismiss. Players considering BestOdds should weigh the positive experiences against these recurring concerns, and it’s generally wise to start with a small deposit if you do decide to try it out.
Reviews sourced from Trustpilot and OLBG. Ratings correct as of 2026.